Paul Roub

blah blah blahg

Whining Through a Bigger Megaphone

It’s fun when your complaints strike a chord. Vented to This is Broken about bad on-hold behaviors at most customer service numbers; and now there it is on the site.

The music starts playing. Kenny G. Luckily, your mind quickly tunes that out, much like my nose used to when I worked on a garbage truck. You get on with your work… 30 seconds pass, and there’s silence followed by a voice…