The folks at Audible at least seem to be looking further into my questions

We thank you for contacting the home of the best audio � I am just writing to inform you that both my supervisor and I are looking into this issue a little more.

So there’s that. Hmm.

And to make it perfectly clear – I’m not bashing Audible, nor do I have any intention of cancelling my membership. I love what they do – I just think a part of the way they do it is user-hostile, and I’m trying to see who I can get to listen.